FAQ

What is SMAQ?
SMAQ is an online questionnaire and self-assessment, administered by Sumerra that measures and scores the quality and depth of a collegiate licensee’s ethic...
Thu, 6 May, 2021 at 11:11 PM
How do I know if I am required to complete a SMAQ and if I am, why am I being required to do so?
The requiring university partner and/or someone from Sumerra will communicate this. The requirement is a part of your licensing agreement with the universit...
Thu, 6 May, 2021 at 11:13 PM
Is SMAQ the same thing as the Ethical Supplier Engagement Program (ESEP), the Fair Labor Association (FLA), the Worker Rights Consortium (WRC) and EcoVadis?
No. SMAQ is not the ESEP. It is not related to the FLA, WRC, or EcoVadis. Completing the requirements of ESEP, such as an audit, audit acceptance review, or...
Thu, 6 May, 2021 at 11:13 PM
If I'm having a supplier complete an ESEP audit, ESEP audit acceptance review, or ESEP training, do I still need to complete a SMAQ?
Yes. These are two different programs.
Thu, 6 May, 2021 at 11:14 PM
What is ESEP?
ESEP is a supply chain monitoring program designed to support licensees and their university partners in understanding the ethical sourcing performance of s...
Thu, 6 May, 2021 at 11:15 PM
How do I complete a SMAQ?
If you are required to complete a SMAQ, you will receive instructions from your university partner and/or Sumerra on next steps. Included will be a unique c...
Thu, 6 May, 2021 at 11:15 PM
Can I submit a previously completed SMAQ in lieu of filling out a new one?
If the previous SMAQ was submitted within the past 12 months of the SMAQ due date communicated, the answer is ‘yes’ in most cases. It depends on if the requ...
Thu, 6 May, 2021 at 11:16 PM
What is the cost of completing a SMAQ?
The cost is $475 and can be paid using a credit card or a wire transfer. This covers everything from submission review and scoring to reporting to questionn...
Thu, 6 May, 2021 at 11:16 PM
Will university and licensing agent partners be able to see my SMAQ results? Are they kept confidential otherwise?
Details on confidentiality and who receives the SMAQ results can be found here.
Thu, 6 May, 2021 at 11:17 PM
If COVID-19 has impacted our ability to monitor or audit suppliers in 2020/2021, will we have an opportunity to explain this when completing a SMAQ?
Yes. You will have the opportunity to share details on if and how COVID-19 has impacted the monitoring portion of your 2020/2021 ethical sourcing program. Y...
Thu, 6 May, 2021 at 11:17 PM