Helpdesk

Your performance is monitored by the Verification Oversight Organization (VOO). The following sources of data on Verifier performance are used to calcula...

Review the Verification Protocol for all rules and timeframes. Find a quick overview below.   Before the verification You should receive the completed fa...

No, you need to submit the findings of the verification online. We do provide the possibility of using an offline tool to collect the findings.   Acces...

Download the guidance on how to navigate the FFC Platform. The guidance helps you: Register on the FFC platform Navigate the SLCP module View...

When assigned to a verification, the Verifier Body (VB) account owner/admin goes to the Higg portal to accept the request in the FSLM "Verification Re...

You cannot choose the Accredited Host (AH) platform you use for the verification. A facility chooses an AH platform to upload their assessment data: you ...

We run a number of automated data quality checks on each verified assessment when submitted. If you are a Verifier, you will be notified if a quality issue ...

As stated in the Verification Protocol, you can only verify facility data in an assessment that has been completed in the past two months. If facility da...

All Verifiers must be associated to an approved Verifier Body to maintain approval.  For changes of Verifier Body,  the Verifier must complete the Change of...

Through the Helpdesk and calibration webinars, we get many questions. Here you find the answers to those questions, categorized per topic. Please check t...